Terms of Service

1. Acceptance And Eligibility

By accessing or using Revana.Money, you agree to these Terms of Service. If you use the service on behalf of a company, partnership, fund, agency, or other organization, you represent that you have authority to bind that entity to these terms.

Revana.Money is built for business and professional use. You may not use the service if you are prohibited from doing so by law, if you are under the age required to form a binding contract in your jurisdiction, or if your intended use would expose the platform to sanctions, fraud, unlawful debt collection, deceptive trade practices, or financial crime risk.

2. Our Services

Revana.Money provides software and operational tooling designed to help customers protect revenue that would otherwise be lost across payment, subscription, checkout, and project-delivery workflows.

• Payment recovery tools that detect failed charges, churn signals, and recovery opportunities and trigger configured workflows.
• Checkout and cancellation-flow tooling, including SDKs and embedded components that present retention offers, capture feedback, and measure conversion outcomes.
• Escrow, milestone, invoicing, and work-completion workflows for project-based engagements.
• Analytics, reporting, and AI-assisted operational features that support risk review, dispute triage, and workflow optimization.

We may modify, improve, add, or remove features from time to time, provided that we do not materially reduce core paid functionality during an active prepaid term without a commercially reasonable basis or notice.

3. Accounts And Security

You are responsible for maintaining the confidentiality of account credentials, assigning appropriate user permissions, and ensuring that all activity under your account is authorized. You must notify us promptly if you suspect account compromise, credential leakage, fraud, or unauthorized use.

We may require verification information, business details, identity documents, or operational evidence before enabling certain features, increasing usage thresholds, or releasing access to funds-related workflows.

4. Compliance And Customer Responsibilities

You are responsible for your own products, offers, customer relationships, legal notices, and compliance posture. That includes obtaining any necessary consents, maintaining lawful processing bases, honoring opt-outs, providing required disclosures, and using the platform in a manner consistent with consumer protection, privacy, advertising, payments, and anti-spam laws.

• You must provide accurate configuration data, pricing, campaign rules, and integration credentials.
• You may not use the platform to harass, mislead, impersonate, discriminate against, or unlawfully pressure any end user.
• You are responsible for the lawfulness and accuracy of customer data, product data, campaign content, milestone records, invoices, and dispute materials you submit.

5. Recovery Communications And Outreach

If you use Revana.Money to send email, SMS, or other recovery communications, you instruct us to transmit those communications on your behalf in accordance with your configuration and these terms. You remain responsible for recipient permissions, content legality, frequency controls, sender identification, and any industry or carrier rules applicable to your campaigns.

We may impose safeguards on campaigns, templates, delivery volume, and message logic where reasonably necessary to prevent abuse, platform harm, fraud, or reputational damage.

6. Escrow, Funds, And Disputes

Revana.Money offers software-enabled escrow and milestone workflows designed to structure project payments and release logic. Unless we expressly agree otherwise in a separate written contract, Revana.Money is not acting as a bank, insurer, trustee, law firm, or regulated investment adviser.

Where regulated payment services, stored value, card processing, payouts, or safeguarding of funds are involved, those services may be provided by licensed third-party partners or payment providers. Your use of those services may also be subject to their terms and onboarding requirements.

Dispute workflows are intended to support structured resolution, not to replace legal advice or a court process. You are responsible for the evidence, statements, approvals, and instructions submitted through the platform. We may preserve records, pause a release, request additional information, or restrict activity while a dispute, fraud concern, or compliance review is ongoing.

7. AI-Assisted Features

Certain features may use AI-assisted models or heuristics to rank recovery opportunities, summarize disputes, detect anomalies, recommend messaging, suggest milestone outcomes, or surface risk indicators. These outputs are operational aids, not guarantees.

You are responsible for reviewing important outputs before relying on them in a commercial, legal, or funds-related context. We may combine automated methods with human review, rules-based controls, and escalation procedures where we consider that appropriate.

8. Fees And Payment Terms

You agree to pay all applicable subscription fees, implementation charges, per-transaction charges, invoice fees, escrow fees, performance fees, success fees, and other charges described in your order form, pricing page, statement of work, or other commercial agreement with us.

• Usage-based or success-based fees may be calculated by reference to recovered revenue, recovered basket value, invoices issued, funds processed, or other metrics reasonably tied to the service.
• Unless stated otherwise, fees are exclusive of taxes, duties, and governmental charges, which remain your responsibility.
• Except to the extent required by law or expressly stated in a signed commercial agreement, fees are non-cancelable and non-refundable once invoiced or earned, including success-based or recovery-based fees triggered by platform performance metrics.
• You must raise any invoice dispute in writing within 7 days after the invoice date and provide reasonable supporting detail. Failure to do so will be deemed acceptance of the invoice except for manifest error.
• You may not withhold, offset, claw back, or deduct amounts owed to us unless required by law.
• Late payments may accrue interest and may lead to suspension of access or withholding of non-essential services.

9. Intellectual Property And Data

Revana.Money and its licensors retain all rights in the platform, software, workflows, interfaces, analytics models, visual assets, documentation, and related intellectual property. Subject to these terms and any applicable commercial agreement, we grant you a limited, non-exclusive, non-transferable right to use the service during the term.

You retain your rights in the data, content, templates, campaign inputs, milestone materials, and business records you provide. You grant us the rights needed to host, process, transmit, secure, analyze, and otherwise use that material to provide the service, enforce these terms, and improve platform performance in a manner consistent with our Privacy Policy.

10. Restrictions And Suspension

You may not:

• reverse engineer, disrupt, or probe the platform beyond allowed testing and written authorization;
• use the service to facilitate fraud, money laundering, unlawful collection activity, sanction evasion, or deceptive commercial practices;
• upload malicious code, interfere with service integrity, or attempt unauthorized access to other accounts, systems, or data;
• use the platform in a way that misrepresents Revana.Money as the merchant of record, lender, guarantor, insurer, or legal adviser unless we expressly agree to that role in writing.

We may suspend or limit access immediately if we reasonably believe your use presents security, legal, fraud, payment, reputational, or operational risk, or if you materially breach these terms.

Where funds, payout instructions, escrow releases, dispute outcomes, or payment flows may be affected, we may also delay, reject, reverse, or require additional verification for a transaction or release instruction if we reasonably consider that necessary to manage fraud, sanctions, chargeback, regulatory, or platform-integrity risk.

11. Indemnity

You will defend, indemnify, and hold harmless REVANA MONEY LIMITED, its affiliates, officers, directors, employees, and contractors from and against any third-party claim, demand, proceeding, investigation, loss, damage, judgment, settlement, penalty, fine, cost, or expense, including reasonable legal fees, arising out of or relating to your use of the service, your products or offers, your recovery campaigns or checkout flows, your escrow or dispute submissions, your data, your communications with end users, or your breach of these terms or applicable law.

12. Disclaimers And Liability

The service is provided on an as-available basis. To the maximum extent permitted by law, Revana.Money disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

We do not guarantee that any recovery workflow will recover a particular payment, basket, subscriber, milestone amount, or dispute outcome. Revenue protection depends on many factors outside our control, including payment network behavior, provider rules, customer pricing, end-user conduct, evidence quality, and your own commercial decisions.

Revana.Money is not responsible for losses arising from your configurations, pricing logic, campaign content, unlawful outreach, inaccurate data, customer or counterparty misconduct, third-party payment providers, banking partners, telecom carriers, email delivery providers, ecommerce platforms, outages outside our systems, or your reliance on AI-assisted recommendations without appropriate review.

To the maximum extent permitted by law, Revana.Money will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, goodwill loss, or business interruption. Our aggregate liability arising out of or relating to the service will not exceed the total fees paid or payable by you to Revana.Money for the 6 months preceding the event giving rise to the claim.

To the maximum extent permitted by law, any claim arising out of or relating to the service must be brought within 12 months after the events giving rise to the claim first occurred, or it will be permanently barred.

Nothing in these terms limits liability that cannot be excluded or limited under applicable law.

13. General Terms

We may update these terms from time to time. If a change is materially adverse, we will use commercially reasonable efforts to provide notice before it takes effect. Continued use of the service after the effective date of updated terms constitutes acceptance of the revised terms.

You may stop using the service at any time, but fees already accrued or committed remain payable. We may terminate these terms or your access for material breach, persistent non-payment, compliance risk, or legal necessity.

Before either party starts formal court proceedings, the parties will first attempt in good faith to resolve the dispute through escalation to senior decision-makers for at least 30 days after written notice of the dispute, except that either party may seek urgent injunctive or protective relief at any time where necessary to protect confidential information, intellectual property, funds, platform integrity, or security.

These terms are governed by the laws of Scotland, excluding its conflict of law rules. The courts of Scotland will have exclusive jurisdiction over disputes arising out of or relating to these terms, except where applicable law requires otherwise.

If you have questions about these terms, contact REVANA MONEY LIMITED at c.marshall.engineer@gmail.com or write to 14 Cairns Crescent, Dunfermline, KY12 9FH.